Junior Operator - North

Role Responsibilities:

• Call customers to remind them of EMI due dates and follow up until payment is received
• Explain payment options and consequences of delayed payments
• Coordinate with field collection team for doorstep collection requests
• Update call records and collection status in the system as per process

Job Requirements:

• Minimum 12th pass with 6+ months of experience or Graduate fresher
• Clear verbal communication and basic computer knowledge
• Typing speed of 15+ words per minute
• Willingness to work in shifts and achieve monthly collection targets